Leveraging Marketing Cloud Engagement To Produce Positive Customer-Driven Outcomes

Skill Level

Intermediate

Learning Track

Admin

AdministrationMarketing Cloud

Learn tips and tricks from our panel of trailblazers on how to maximize your investment in Marketing Cloud Engagement (MCE). In this session we will also explore ways to improve your use of MCE, discuss use-cases for becoming more efficient and hear from first-hand experiences what skills are needed to thrive in your role managing MCE.

About the Author

Kirsten

Schlau

Sercante

Kirsten leads the Sercante Salesforce Marketing Cloud Engagement practice. With over 15+ years of experience working in the digital marketing industry, she’s passionate about helping organizations (both B2B and B2C, alike) go from good to great, including Fortune 500 brands such as CVS Pharmacy and Delta Airlines. When she’s not working, you’ll find her supporting Atlanta local sports teams, Atlanta United and Hawks, or on the soccer pitch.