The future of e-commerce lies in creating meaningful, human connections. This session will explore how connected data and advanced AI tools can help businesses deliver personalized shopping experiences at scale. We’ll dive into how these technologies allow brands to engage customers across digital and physical touchpoints, offering real-time insights, tailored recommendations, and seamless interactions. Discover how to leverage predictive AI, data-driven personalization, and omnichannel commerce to boost engagement, loyalty, and sales — all while maintaining the human touch customers expect.
Skill Level
Learning Track
Data & Analytics
AI in RetailCustomer EngagementE-commerce
