MARDREAMIN’ SUMMIT 2025
MAY 7-8, 2025 IN ATLANTA - GA
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View the session live or catch the replay here. You’ll find the recording and all related resources on this page once available.
Our live discussions are happening over in Slack. That’s where you can connect with speakers, join session threads, and chat with other attendees in real time.
I’ll share how I used an External Action to automatically create a Salesforce Case every time a support request came through a marketing form. This simple automation improved response times, eliminated manual handoffs, and gave both marketing and service teams better visibility into the customer journey. Attendees will leave with practical steps they can replicate in their own org.
