Connecting The Dots With Data

Skill Level

Intermediate

Learning Track

Marketing Cloud

Email as a platform is the top channel for marketing ROI precisely because of how it can be used for personalized one-to-one messaging — at scale. We can dream up the most delightful email campaigns, but without the customer data, there’s nothing. That’s why we like to joke that email marketing is 90% data and 10% creative.

In this session, we discuss critical considerations for data mapping and all of the hard work that goes on up front for data modeling to create that ‘single view of the customer’ for marketers. You’ll learn about key considerations that include systems of record and data governance, as well as email preferences and consent management.

About the Author

Jennifer
Rivero
Director
MRE Consulting

I am a consultant at MRE Consulting where I have the great pleasure of working with companies to transform their customer experience, marketing strategy, and business operations. The most rewarding part of my job is seeing tangible impacts and results for my clients.

I bring my passion and work ethic to all challenges, professional and personal. Professionally, I want to innovate at the intersection of business strategy and rapidly evolving technology to drive new ways of engaging people.

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