In this session, learn how to set up automated feedback programs for various stages of the customer journey. We’ll uncover a practical way to request, collect, display and analyze survey feedback.
This solution uses a combination of Account Engagement, GetFeedback, Salesforce, and CRM Analytics. And through it, you can automate timely email contact and requests for customer feedback. That way, you can easily collect feedback to analyze it, report on it, and take action.